PRIVACY POLICY

1. Introduction

OEMS Erudite Corp. (“Company”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and through the professional services we provide, including Health, Safety, Environment (HSE), Process Safety Management, Operational Excellence consulting, training, and advisory services.

By using our website or engaging our services, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

How We Collect Information

We collect information when users:

  • Submit forms on our website.
  • Register for training or services.
  • Contact us directly via email or phone.
  • Enter into a business relationship with us.

Personal Information

We may collect personal information that identifies you or can be used to contact you, including:

  • Name.
  • Job title.
  • Company or organization name.
  • Email address.
  • Phone number.
  • Mailing address.
  • Professional credentials or qualifications.
  • Billing and payment information.

Professional and Business Information

When providing consulting services, we may collect information necessary to perform our work, such as:

  • Organizational structures.
  • Safety management systems.
  • Incident data.
  • Risk assessments.
  • Operational performance information.
  • Training participation records.

This information is treated as confidential business information.

Technical and Website Information

When you visit our website, we may automatically collect certain information, including:

  • IP address.
  • Browser type.
  • Device information.
  • Pages visited.
  • Time and date of visits.
  • Website usage patterns.

This information helps us improve website performance and user experience.

3. How We Use Information

Use of Information.

We use the information we collect for the following purposes:

  • To provide HSE consulting and advisory services.
  • To deliver training, audits, and assessments.
  • To communicate with clients and website users.
  • To respond to inquiries and service requests.
  • To manage contracts and billing.
  • To improve our website and services.
  • To maintain security and prevent fraud.
  • To comply with legal and regulatory requirements.

Communications and Messaging

We may use your contact information to send communications, including emails and SMS messages, for purposes such as:

  • Responding to inquiries.
  • Providing service updates.
  • Delivering training notifications.
  • Sending transactional or administrative messages.

We only send such communications where you have provided consent or where permitted by law.

Opt-Out

You may opt out of receiving communications at any time by:

  • Following unsubscribe instructions in emails.
  • Replying “STOP” to SMS messages.
  • Contacting us directly.

We do not send unsolicited marketing messages and comply with applicable communication and anti-spam laws.

4. Email Communications, Consent and Data Privacy

Email Communications and Consent

Our practices are as follows:

  • We only send communications to individuals who have:

                o   Provided explicit consent (opt-in). or

                o   Have an existing business relationship with us where communication is reasonably expected.

  • We do not purchase, rent, or use third-party marketing lists. All contacts are obtained directly from individuals or organizations through voluntary engagement, business relationships, or explicit consent.
  • Communications are limited to relevant business purposes such as service updates, training notifications, and administrative messages. We do not send high-frequency or unsolicited promotional emails.
  • Our physical mailing address is included in all outbound communications in compliance with applicable laws.

Email Communications & Data Privacy

OEMS Erudite Corp. collects and processes user email addresses strictly for essential transactional notifications. This includes account verification codes (OTP), password resets, and automated system alerts generated by the OEMS Erudite hardware and software platform. We do not use this data for marketing purposes, nor do we share it with third parties. Users can manage their notification preferences within their secure account dashboard.

5. Legal Basis for Processing (Where Applicable)

Legal Basis for Processing

Where applicable under privacy laws, we process personal data based on:

  • Client consent.
  • Contractual obligations.
  • Legitimate business interests.
  • Compliance with legal or regulatory obligations.

6. Information Sharing and Disclosure

Information Sharing

We do not sell or rent personal information.

We may share information in the following circumstances:

Service Providers

With trusted third-party providers that support our operations, such as:

  • Website hosting providers.
  • Cloud storage providers.
  • Payment processors.
  • IT and cybersecurity service providers.

These providers are required to maintain appropriate confidentiality and security safeguards.

Legal and Regulatory Requirements

We may disclose information if required to:

  • Comply with applicable laws or regulations.
  • Respond to lawful requests from authorities.
  • Protect legal rights or prevent fraud.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, information may be transferred as part of the transaction.

7. Data Security and Retention

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect personal and business information against:

  • Unauthorized access.
  • Loss or theft.
  • Misuse.
  • Disclosure.
  • Alteration or destruction.

These measures may include:

  • Secure servers.
  • Encryption where appropriate.
  • Access controls.
  • Confidentiality agreements.
  • Cybersecurity monitoring.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy.
  • Meet contractual obligations.
  • Comply with legal and regulatory requirements.
  • Resolve disputes and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized.

8. Email Abuse Prevention and Compliance

Email Abuse Prevention and Compliance

We maintain the following practices:

  • We actively monitor email communications to prevent abuse, spam, or unauthorized use.
  • We maintain internal controls and communication logs to ensure compliance with applicable laws and to investigate potential misuse.
  • We take immediate action on complaints, unsubscribe requests, or abuse reports.
  • Users may report concerns regarding communications by contacting us using the information provided in this policy.
  • Unsubscribe and opt-out requests are processed promptly, typically within 1–3 business days, and in accordance with applicable laws.

9. Cookies and Website Tracking

Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze site usage
  • Enhance user experience

Users may control cookie settings through their browser preferences. Disabling cookies may affect website functionality.

10. Third-Party Links

3rd Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. Users should review the privacy policies of those websites.

11. International Data Transfers

Data Transfers

If personal information is transferred or stored outside the jurisdiction where it was collected, we will take appropriate measures to ensure that the data is protected in accordance with applicable privacy laws.

12. Your Privacy Rights

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Restrict or object to certain processing.
  • Withdraw consent where applicable.

Requests can be submitted using the contact information below.

13. Confidentiality of Client Information

Confidentiality

As an HSE consulting provider, we treat client operational data, incident reports, risk assessments, and safety information as strictly confidential and use it only for the purposes of providing contracted professional services unless otherwise authorized.

14. Children’s Privacy

Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our services. The updated policy will be posted on this page with a revised effective date.

16. Contact Information

Contact Details 

If you have questions about this Privacy Policy or our data practices, please contact:

Dr. Chit Lutchman

201 Long Canyon Court
Richardson TX 75080

clutchma@oemserudite.com
Phone: 469-353-9974

Website: www.OEMSErudite.com

The Integrated Operational Excellence Management Systems Provider

OEMS Erudite Corp. is a leading North American provider of Integrated Management Systems for energy and manufacturing industries. We collaborate with clients to implement right-sized Environmental Health and Safety (EHS), Process Safety Management (PSM), and Operations Excellence Management Systems (OEMS)

Contact

Email
customersupport@oemserudite.com

Office Number
+1(469) 353-9974

Office Address
Canada
112 Sherwood Lane NW Calgary, AB, T3R OV3, Canada

USA
201 Long Canyon Court Richardson TX, 75080, USA